Shipping and Returns

PRODUCT SHIPPING

  • Products are shipped via FedEx throughout the United States.
  • Products available for Canada shipments are marked with  .
  • Shipping rates are calculated based on weight of product and are assigned by FedEx.
  • ***Products that are considered for Hazmat Shipping can only be shipped to a commercial address. Note: additional shipping charges will apply.
  • Delivery times can vary based upon product and ship to location – estimated times are noted on the quotes page.

FAQ’s on SHIPPING

  • When will I get my order? Orders are processed Monday-Friday 8:00am – 4:30pm CST. Orders are processed and typically shipped the following business day. You will receive a tracking number via email and by clicking on the link an updated delivery date will be available. 
  • How can I track my order? Orders can be tracked by clicking on the link provided by FedEx or you can visit: https://www.fedex.com/fedextrack and type in your tracking number. 
  • How can I qualify for FREE shipping? Due to the higher handling fees, FREE shipping applies to full pallet orders. Full pallet orders consist of (4-55 gallon drums, 5-30 gallon drums, 9-15 gallon drums, 36-5 gallon pails, 36-4×1 gallon boxes) or a mix of pack sizes to complete a pallet. 

PRODUCT RETURNS

  • Returns are accepted for any unopened or unused chemicals within 30 days of the purchase. A 25% restocking fee will be deducted from refund.
  • If you need to return an unopened, unused chemical that was sent erroneously, Ver-tech Labs will provide a full refund including the purchaser’s shipping cost. No restocking fee will be charged.
  • Refunds will not be issued for opened or used chemicals.

EQUIPMENT

FOAMING UNITS

  • Ver-tech Labs will replace a foamer unit if there is a manufacturing or material defect. Item must be returned to Ver-tech Labs for inspection. If deemed defective a new foamer, less the shipping charges will be sent out.
  • Ver-tech Labs will NOT refund or replace an item if the failure occurred due to normal wear and tear, abuse, or chemical misuse.
  • If the purchaser is returning an unused foamer a 25% restocking fee will be deducted from your refund.

INJECTORS

  • Most injectors and parts are non-refundable and non-returnable.
  • Ver-tech Labs will replace items due to manufacturing or material defects.
  • Please contact our on call sales representative (877-866-9742 #5) if you believe your item is defective.

REFUNDS

  • You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.